Hubungan Pengetahuan SBAR Dan Pengawasan Dengan Pelaksanaan Serah Terima
Main Article Content
Abstract
Introduction: Communication within the hospital setting is essential, forming strong bonds between nurses and patients, nurses with peers, nurses with doctors or other professionals. Communication is a vital element in nursing across all activities and interventions, such as prevention, treatment, therapy, rehabilitation, education, and health promotion. Effective communication is also fundamental in client-centered collaborative practice. Therefore, effective communication is essential for a nurse to enhance the continuity of the nursing process. Healthcare worker's effective communication in nursing care documentation during the nurse handover by nurses increases the safety or security of patients during the treatment process and the continuity of patient care. Objective: To determine the relationship between nurses' knowledge of handovers with the use of the SBAR communication method and the supervision of the ward head in the BPJS ward care room at RSU Bunda Margonda Depok in 2023.Method: This research is an analytical correlation study with a cross-sectional design. The sample in this study consisted of 39 participants. The sampling technique used in this study is total sampling. Data were analyzed using the chi-square test to determine the relationship between independent and dependent variables. Research Results: The statistical test results show that there is a relationship between nurses' knowledge of SBAR communication with the handover implementation (p-value 0.024<0.05). Conclusion: This research concludes that a ward head who performs poor supervision will decrease nurses' knowledge about SBAR communication with the handover execution. If the supervision is good, it will enhance the nurses' knowledge about SBAR communication with the handover implementation.
Article Details
References
Araujo, O. de J., Triharini, M. and Krisnana, I. (2022) ‘Efektivitas Komunikasi Perawat Terhadap Serah Terima Pasien’, Journal of Telenursing, 4(8.5.2017), pp. 2003–2005.
Armon, F. T. C., Batara, A. S. and Nurlinda, A. (2022) ‘Pengaruh Fungsi Manajemen Kepala Bidang Keperawatan Terhadap Penerapan Patient Safety Culture di Ruang Rawat Inap RS Akademis Jaury Jusuf Putera Makassar’, Journal of Muslim Community Health (JMCH), 3(1), pp. 68–82. Available at: https://doi.org/10.52103/jmch.v3i1.786JournalHomepage:https://pasca-umi.ac.id/index.php/jmch.
Astuti, N., Ilmi, B. and Wati, R. (2019) ‘Penerapan Komunikasi Situation, Background, Assesment, Recomendation (SBAR) Pada Perawat Dalam Melaksanakan Handover’, IJNP (Indonesian Journal of Nursing Practices), 3(1), pp. 42–51. doi: 10.18196/ijnp.3192.
Cahyono, E. T. (2022) ‘Kepemimpinan Efektif Bagi Generasi Milenial’, Jurnal Ilmiah Indonesia, 7(8.5.2017), pp. 2003–2005.
Ekaningtyas, A. and Salim, N. A. (2023) ‘Factors Related To Patient Safety Incident Reporting By Nurses At Panembahan Senopati Hospital , Bantul , Yogyakarta’, Jurnal Surya Muda, 5(1), pp. 91–103. Available at: http://ojs.stikesmuhkendal.ac.id/index.php/jsm/article/view/187.
Hadi, I. (2017) Manajemen Keselamatan Pasien: Teori & Praktik. Yogyakarta: Deepublish.
Hadiarto, R., Sari, F. E. and Yulyani, V. (2021) ‘Evaluasi Penerapan Sasaran Keselamatan Pasien Di Upt Puskesmas Rawat Inap Sukoharjo Pringsewu Lampung Tahun 2020 Pasca Akreditasi’, Jurnal Ilmu Kedokteran dan Kesehatan, 8(1), pp. 41–55. doi: 10.33024/jikk.v8i1.3951.
Hayati, N. K., Pertiwiwati, E. and Santi, E. (2022) ‘Hubungan Fungsi Manajemen Kepala Ruang dengan Penerapan Keselamatan Pasien’, Jurnal Kepemimpinan dan Manajemen Keperawatan, 5(2), pp. 84–93. doi: 10.32584/jkmk.v5i2.1810.
Hernawati, H. (2020) Pengaruh Karakteristik Individu dan Gaya Kepemimpinan terhadap Kepatuhan Perawat pada Penerapan Budaya Keselamatan Pasien di Rumah Sakit Mitra Sejati, Tesis. Available at: https://repositori.usu.ac.id/bitstream/handle/123456789/24814/151000527.pdf?sequence=1&isAllowed=y.
Indra, I. M. et al. (2021) Konsep dan Aplikasi Manajemen Dalam Keperawatan, Penerbit Tahta Media. Tahta Media Group.
Irwanti, F. et al. (2022) ‘Hubungan Komunikasi Efektif dengan Pelaksanaan Budaya Keselamatan Pasien di RSUD Raden Mattaher Provinsi Jambi’, Jurnal Kesmas Jambi, 6(1), pp. 32–41. doi: 10.22437/jkmj.v6i1.15551.
Kemenkes RI (2017) ‘Permenkes Nomor 11 Tahun 2017 Tentang Keselamatan Pasien’.
Lestari, E. A., Fitriani, A. D. and Jamaluddin, J. (2021) ‘Analisis Faktor Penyebab Rendahnya Pelaporan Insiden Keselamatan Pasien Di Rawat Inap RSU Mitra Medika Bandar Klippa Tahun 2021’, Journal of Healthcare Technology and Medicine, 7(2), pp. 891–915. Available at: http://jurnal.uui.ac.id/index.php/JHTM/article/view/1596/840.
Mulyatiningsih, S. and Sasyari, U. (2021) ‘Gaya Kepemimpinan yang Efektif dalam Meningkatkan Keselamatan Pasien’, Jurnal Ilmiah Keperawatan Altruistik, 4(1), pp. 27–35. doi: 10.48079/vol4.iss1.60.
Ningsih, N. S. and Marlina, E. (2020) ‘Pengetahuan Penerapan Keselamatan Pasien (Patient Safety) Pada Petugas Kesehatan’, Jurnal Kesehatan, 9(1), pp. 59–71. doi: 10.37048/kesehatan.v9i1.120.
Nursetiawan, W., Sudiro, S. and Suryawati, C. (2020) ‘Analisis Budaya Keselamatan Pasien oleh Bidan dan Perawat dalam Pelayanan Rawat Inap di RS X Semarang’, Jurnal Manajemen Kesehatan Indonesia, 8(1), pp. 16–22.
Oxyandi, M. and Endayni, N. (2020) ‘Pengaruh Metode Komunikasi Efektif SBAR Terhadap Pelaksanaan Timbang Terima’, Jurnal ‘Aisyiyah Medika, 5, pp. 162–172.
Permatasari, L. and Anisah, S. (2022) ‘Hubungan Peran Dan Fungsi Kepala Ruangan Dalam Sosialisasi SPO: Identifikasi Pasien Dan Pencegahan Risiko Jatuh Terhadap Insiden Keselamatan Pasien Di Rs Taman Harapan Baru Tahun 2022’, Jurnal Pendidikan dan Konseling, 105(2), p. 79.
Priantoro, C. T., Purwanza, S. W. and Wachidah, E. Z. (2022) ‘Metode Komunikasi dengan Pendekatan SBAR Terhadap Keselamatan Pasien : Studi Literatur’, Nursing Information Journal, 1(2), pp. 67–73. doi: 10.54832/nij.v1i2.191.
Solehudin et al. (2023) ‘Analisis Penerapan Identifikasi Pasien’, Journal of Educational Innovation and Public Health, 1(1).
Solehudin, S. et al. (2022) ‘Efek Kepemimpinan Transformasional Pada Kinerja Perawat’, Jurnal Kepemimpinan dan Manajemen Keperawatan, 5(1), pp. 1–7. doi: 10.32584/jkmk.v5i1.1183.
Solehudin and Syabanasyah, I. (2023) ‘Pengaruh Kualitas Pelayanan dan Kepuasan Terhadap Loyalitas Pasien’, Jurnal Ilmu Kesehatan dan Keperawatan, 6(6), pp. 1025–1032. doi: 10.56338/mppki.v6i6.3256.
Ulumiyah, N. H. (2018) ‘Meningkatkan Mutu Pelayanan Kesehatan Dengan Penerapan Upaya Keselamatan Pasien Di Puskesmas’, Jurnal Administrasi Kesehatan Indonesia, 6(2), p. 149. doi: 10.20473/jaki.v6i2.2018.149-155.